Coil Line
Cutting
Duct Fabrication
Rollform
Software

WARRANTY & FACOTRY SUPPORT

Built to Perform.
Supported for Life.

When you invest in a Vicon machine, you're backed by more than warranty coverage. Original owners receive telephone technical support for as long as they own their machine, giving you direct access to the factory experts who designed and built your equipment.

Request Warranty Support View Warranty

CONFIDENCE COMES STANDARD

WARRANTY PROTECTION

Every new Vicon machine includes warranty protection against qualifying defects in materials and workmanship, subject to Vicon's Terms & Conditions.

QUALITY PARTS

Vicon equipment is built with quality components and backed by factory expertise to help minimize downtime and maximize productivity.

TECHNICAL SUPPORT

Our experienced support team is available to help troubleshoot issues, answer questions, and keep your equipment operating at peak performance.

WHAT IS COVERED

  • Machinery manufactured by Vicon
  • Qualifying defects in workmanship
  • Qualifying defects in workmanship
  • Repair or replacement of approved defective components
  • Techical assistance from the Vicon support team

COVERAGE REQUIREMENTS

  • Machinery must be properly installed
  • Machinery must be operated according to Vicon instructions
  • Issue must be reported within the warranty period
  • Machinery must not have been abused or misued improperly or modified
  • Warranty claims are subject to inspection and approval by Vicon

Need Immediate Assistance

Production Down? Contact Vicon Support

For urgent equipment issues affecting production, contact our support team directly.

Coil-Fed Systems
Rollformers, & Finishing Machines

Phone: (636) 349-8999

Laser, Plasma, & Software

Phone: (814) 333-2181

Need Immediate Assistance

Have questions about your warranty or need technical support? Our team is here to help.

Coil-Fed Systems
Rollformers, & Finishing Machines

Coil-Fed Systems

Phone: (636) 349-8999

Laser, Plasma, & Software

Laser, Plasma & Software

Phone: (814) 333-2181

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