:root {
  --vicon-red: #d6292f;
  --vicon-red-dark: #b91b22;
  --theme-bg: #efefef;
  --panel-bg: #f5f5f4;
  --field-bg: #f7f7f7;
  --border: #d5d5d5;
  --text: #1d1d1d;
  --muted: #666;
}
#hardware-support{
  background: #f6f6f6;
}
.hardware-support-page {
  padding: 12px 12px 20px;
  font-family: "Inter", Arial, sans-serif;
  color: var(--text);
  background: #f6f6f6;
}

.hardware-support-page * {
  box-sizing: border-box;
}

.hardware-support-form-wrap {
  max-width: 1920px;
  margin: 0 auto;
  background: transparent;
}

.hardware-support-form {
  display: grid;
  gap: 12px;
}

.support-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 12px;
  background:#ffffff;
}
.support-row-two{
  background: #f6f6f6;
  /* padding: 0 18px; */
}
.support-panel {
  /* background: rgba(255, 255, 255, 0.22); */
  /* border: 1px solid var(--border); */
  border-radius: 0;
  padding: 10px 18px 12px;
  box-shadow: none;
}
.panel_one,
.panel_four {
  padding-left: 18px;
  padding-right: 18px;
}
.panel_two{
  padding-right: 0;
}
.panel_two .checkbox-group{
  background: #ffffff; 
}
.panel_three{
  background: #ffffff;
}
.panel_three .checkbox-group{
  
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  border: 2px solid #d5d5d5;
  padding: 10px 20px;
  border-radius: 0px;
}
.support-panel > .section-title {
  display: flex;
  align-items: center;
  gap: 10px;
  margin: 0 0 12px;
  font-size: 35px;
  line-height: 1.1;
  font-weight: 800;
  color: var(--vicon-red);
  text-transform: uppercase;
  letter-spacing: 0.03em;
}

.section-number {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 38px;
  height: 38px;
  border-radius: 50%;
  background: var(--vicon-red);
  color: #fff;
  font-size: 24px;
  font-weight: 800;
  box-shadow: none;
}
.field-left{
  width: 100%;
}
.field-middle,
.field-right,
.field.full-span{
  display: flex;
  flex-direction: column;
  /* gap: 10px; */
}
.field-right_wrap{
  display: flex;
  flex-wrap: wrap;
}
.field-right_wrap_inner{
  display: flex;
  flex-wrap: wrap;
  width: 100%;
  gap: 0 18px;
}
.field-right_wrap input{
  font-size: 24px;
  line-height: 1.2;
}

.field-middle{
  flex: 1.5;
}
.field-right{
  flex: 1;
}
.form-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 0 18px;
  align-items: flex-start;
}

.form-grid.three-up {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.field {
  display: flex;
  flex-direction: column;
}

.field.full-span {
  /* grid-column: 1 / -1; */
}

.field label,
.field-left label,
.field .field-label,
.field-label  {
  font-size: 24px;
  font-weight: 700;
  color: var(--text);
}

.field label .required,
.field .required {
  color: var(--vicon-red);
  margin-left: 2px;
}

.hardware-support-form-wrap input[type="text"],
.hardware-support-form-wrap input[type="email"],
.hardware-support-form-wrap input[type="tel"],
.hardware-support-form-wrap input[type="date"],
.hardware-support-form-wrap textarea,
.hardware-support-form-wrap select {
  width: 100%;
  min-height: 34px;
  border: 1px solid var(--border);
  border-radius: 4px;
  padding: 7px 10px;
  font-size: 20px;
  color: var(--text);
  transition: border-color 0.2s ease, box-shadow 0.2s ease;
}

.field textarea {
  min-height: 90px;
  resize: vertical;
}
/* 
.field input:focus,
.field textarea:focus,
.field select:focus {
  outline: none;
  border-color: rgba(214, 41, 47, 0.7);
  box-shadow: 0 0 0 2px rgba(214, 41, 47, 0.08);
} */

.checkbox-group,
.radio-group {
  display: flex;
  flex-wrap: wrap;
  gap: 6px 12px;
  margin-top: 4px;
}
.panel_two .checkbox-group {
  flex-direction: column;
  padding: 10px 20px;;
  border: 2px solid #d5d5d5;
}
.check-item,
.radio-item {
  display: inline-flex;
  align-items: flex-start;
  gap: 8px;
  min-height: 22px;
  font-size: 13px;
  color: var(--text);
  line-height: 1.3;
  display: block;
  margin-top: 0;
  margin-bottom: 0;
  padding-top: 0;
  padding-bottom: 0;
  font-family: "Oswald", sans-serif;
  font-weight: 500 !important;
}

.check-item input,
.radio-item input {
  width: 20px;
  height: 20px;
  accent-color: var(--vicon-red);
  margin: 7px 0 0 0;
}
.check-item span {
  width: calc(100% - 30px);
  display: inline-block;
  vertical-align: top;
}
.support-subgrid {
  display: grid;
  grid-template-columns: minmax(0, 1.4fr) minmax(0, 1fr);
  gap: 10px 14px;
  align-items: start;
}

/* Describe the issue */

.panel_four > .section-title {
  margin-bottom: 12px;
}

.panel_four .support-subgrid {
  grid-template-columns: repeat(2, minmax(0, 1fr));
  grid-template-areas:
    "summary status"
    "description date";
  column-gap: 12px;
  row-gap: 14px;
}

.panel_four .support-subgrid > .field:nth-child(1) {
  grid-area: summary;
}

.panel_four .support-subgrid > .field:nth-child(2) {
  grid-area: status;
}

.panel_four .support-subgrid > .field:nth-child(3) {
  grid-area: description;
}

.panel_four .support-subgrid > .field:nth-child(4) {
  grid-area: date;
  align-self: start;
}


.panel_four .radio-group {
  flex-direction: column;
  align-items: flex-start;
  gap: 2px;
  margin-top: 2px;
}
.panel_four #issue_summary {
  min-height: 32px;
}

.panel_four #issue_description {
  min-height: 92px;
}

.panel_four #issue_date {
  width: 290px;
  max-width: 100%;
  min-height: 38px;
}

.block-note {
  margin-top: 6px;
  font-size: 20px;
  color: var(--muted);
}

.inline-annotation {
  display: flex;
  align-items: center;
  gap: 8px;
  color: var(--muted);
  font-size: 12px;
  margin-top: 10px;
}

.support-row-five-six {
  gap: 0;
}

.panel_five,
.panel_six {
  padding: 18px 18px 14px;
  background: #fff;
}

.panel_five .panel-intro {
  margin: -4px 0 10px;
  color: var(--text);
  font-size: 15px;
  line-height: 1.3;
  font-weight: 700;
}

.upload-box {
  display: flex;
  align-items: center;
  justify-content: center;
  min-height: 128px;
  border: 3px dashed #a6a6a6;
  border-radius: 0;
  background: #fff;
  color: var(--muted);
  padding: 16px 18px 12px;
  text-align: left;
  position: relative;
}

.upload-box input[type="file"] {
  position: absolute;
  inset: 0;
  opacity: 0;
  cursor: pointer;
}

.upload-box-content {
  display: flex;
  flex-direction: column;
  align-items: stretch;
  width: 100%;
  gap: 16px;
  pointer-events: none;
}

.upload-box-main {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 14px;
}

.upload-box .upload-icon {
  display: block;
  flex: 0 0 auto;
  width: 34px;
  height: 34px;
  object-fit: contain;
}

.upload-box .upload-prompt {
  color: var(--text);
  font-size: 15px;
  line-height: 1.25;
  font-weight: 700;
}

.upload-box .upload-button {
  display: inline-block;
  min-width: 128px;
  border: 1px solid #999;
  background: #fff;
  color: var(--text);
  border-radius: 0;
  padding: 10px 16px;
  font-weight: 700;
  text-align: center;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  font-size: 12px;
}

.upload-box .form-caption {
  margin: 0;
  font-size: 11px;
  text-align: center;
}

.panel-five-note {
  display: flex;
  align-items: center;
  gap: 7px;
  margin-top: 9px;
  color: #555;
  font-size: 12px;
  line-height: 1.35;
}

.panel-five-note > span:first-child {
  flex: 0 0 auto;
  color: #666;
  font-size: 15px;
}

.panel_six .checkbox-group {
  display: flex;
  flex-wrap: nowrap;
  align-items: center;
  gap: 12px;
  margin-top: 8px;
}

.panel_six .checkbox-group > .check-item {
  flex: 0 0 auto;
  white-space: nowrap;
}

.best-contact-time {
  display: flex;
  align-items: center;
  gap: 10px;
  min-width: 250px;
  margin-left: auto;
}

.best-contact-time label {
  flex: 0 0 auto;
  margin: 0;
  font-weight: 500;
  font-family: 'Oswald', sans-serif;
  white-space: nowrap;
}

.hardware-support-form-wrap .best-contact-time input {
  width: 105px;
  min-height: 38px;
}

.panel-six-notes {
  margin-top: 14px;
}

.panel-six-notes textarea {
  min-height: 72px;
}

.submit-row {
  display: flex;
  justify-content: center;
  padding: 20px 36px 24px;
  margin-top: 0;
}

button.submit-btn {
  appearance: none;
  border: none;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 28px;
  
  background: var(--vicon-red);
  color: #fff;
  font-family: "Oswald", Arial, sans-serif;
  font-size: 35px;
  line-height: 1;
  font-weight: 600;
  letter-spacing: 0;
  text-transform: uppercase;
  border-radius: 15px;
  padding: 14px 28px;
  cursor: pointer;
  box-shadow: none;
  transition: transform 0.2s ease, box-shadow 0.2s ease;
}

button.submit-btn > img {
  display: block;
  width: 40px !important;
  height: 40px !important;
  min-height: 40px;
  max-height: 40px !important;
}

button.submit-btn > span {
  font: inherit;
  line-height: inherit;
}

button.submit-btn:hover {
  background: var(--vicon-red-dark);
  box-shadow: none;
}

.form-caption {
  font-size: 12px;
  color: var(--muted);
  margin-top: 8px;
}

.inline-link {
  color: var(--vicon-red);
  text-decoration: none;
}

#careeropportunities .support-row{
  grid-template-columns: 1fr;
}
#careeropportunities .hardware-support-page{
  background: transparent;
  padding: 0;
}
#careeropportunities .support-panel > .section-title{
  justify-content: center;
}
#careeropportunities .panel_five, 
#careeropportunities .panel_six,
#careeropportunities .support-row-two{
  background: transparent;
  padding-bottom: 0;
}
.resume_questions{
  padding-bottom: 40px;
}
.resume_questions .flex_container{
  align-items: flex-end;
}
.career_questions{
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  flex-direction: column;
}
.career_questions h2{
  margin: 0;
  padding: 0;
}
.career_questions h2 p{
  font-size: 50px;
  line-height: 1.2;
  font-family: 'Oswald', sans-serif;
  font-weight: 700;
  color: var(--vicon-red);
  text-align: center;
}
.career_questions img{
  width: 100%;
  height: auto;
  max-width: 60px;
  display: inline-block;
  margin: 0 15px;
}
.career_questions .description_content p{
  line-height: 1;
}
.career_questions .description_content a{
  color: #000000;
  font-family: 'Oswald', sans-serif;
  font-weight: 700;
  text-decoration: none;
  font-size: 40px;
  list-style: 1;
}

#hardware-support .downloads-hero{
  margin-bottom: 0;
}












@media (max-width: 1450px) {
  .upload-box{
    flex-direction: column;
  }
}
@media (max-width: 1199px) {
  .career_questions .description_content a{
    font-size: 30px;
  }
  .support-row-two {
    grid-template-columns: 1fr;
  }
  .panel_two {
    padding-right: 0;
    padding-left: 0;
  }
  .form-grid.three-up {
    grid-template-columns: repeat(1, minmax(0, 1fr));
  }
}
@media (max-width: 900px) {
  .support-subgrid,
  .form-grid,
  .form-grid.three-up {
    grid-template-columns: 1fr;
  }
  .support-panel {
    padding: 18px 16px 20px;
  }
 

  .support-panel > .section-title {
    font-size: 18px;
  }

  button.submit-btn {
    min-height: 68px;
    gap: 16px;
    font-size: 28px;
  }

  button.submit-btn > img {
    flex-basis: 42px;
    width: 42px !important;
    height: 42px !important;
    min-width: 42px;
    max-width: 42px !important;
    min-height: 42px;
    max-height: 42px !important;
  }

  .support-row-five-six {
    grid-template-columns: 1fr;
  }

  .panel_six .checkbox-group {
    flex-wrap: wrap;
  }

  .best-contact-time {
    width: 100%;
    margin: 8px 0 0;
  }

  .panel_four {
    padding: 18px 0px 20px;
  }
  
  .panel_one,
  .panel_two,
  .panel_four{
    padding-left: 0;
  }

  .panel_four .support-subgrid {
    grid-template-columns: 1fr;
    grid-template-areas:
      "summary"
      "description"
      "status"
      "date";
    gap: 14px;
  }

  .panel_four #issue_date {
    width: 100%;
  }
  .field-middle, .field-right, .field.full-span {
      width: 100%;
      min-width: 100%;
  }
}
@media (max-width: 767px) {
  .panel_three .checkbox-group {
    display: grid;
    grid-template-columns: repeat(1, minmax(0, 1fr));
  }
}
@media (max-width: 560px) {
  .panel_five,
  .panel_six {
    padding: 16px;
  }

  .upload-box-main {
    flex-wrap: wrap;
    gap: 10px;
    text-align: center;
  }

  .upload-box .upload-prompt {
    width: calc(100% - 45px);
  }

  .upload-box .upload-button {
    width: 100%;
  }

  .best-contact-time {
    flex-direction: column;
    align-items: stretch;
    gap: 5px;
  }

  .hardware-support-form-wrap .best-contact-time input {
    width: 100%;
  }

  .submit-row {
    padding: 16px 12px 20px;
  }

  button.submit-btn {
    min-height: 60px;
    padding: 12px 16px;
    border-radius: 10px;
    font-size: 23px;
  }

  button.submit-btn > img {
    flex-basis: 34px;
    width: 34px !important;
    height: 34px !important;
    min-width: 34px;
    max-width: 34px !important;
    min-height: 34px;
    max-height: 34px !important;
  }
}